Metric Marketing LLC is an AI-forward marketing agency that builds custom websites and marketing systems for HVAC contractors. We provide Customer Support messages (information on your order or service, and help if you ever need guidance during the process), and marketing of our services when applicable (note: if no marketing opt-in collection is present, no marketing messages will be sent for this campaign). When you consent to receive messaging from Metric Marketing LLC, you are providing it only to Metric Marketing LLC, not any third parties. Your SMS opt-in data will never be shared or sold to third parties.
These Terms of Service (“Terms”) govern your use of the services provided by Metric Marketing LLC (“we,” “our,” or “us”). By accessing or using our services, you agree to be bound by these Terms.
2. Services
We provide messaging and related services (“Services”). We reserve the right to modify or discontinue the Services at any time without notice.
3. Eligibility
You must be 18 years of age or older to use this SMS service. By using the Services or opting in to receive SMS messages from Metric Marketing LLC, you represent and warrant that you are at least 18 years old.
4. Mobile Messaging and Carrier Disclaimer
The Services include SMS text messaging. Message frequency may vary and message and data rates may apply. Text STOP to opt out at any time, or HELP for assistance. Carriers are not liable for delayed or undelivered messages.
5. Account Registration
To use our Services, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
6. Acceptable Use
You agree to use our Services in compliance with all applicable laws and regulations. You must not:
Use the Services for any unlawful purpose.
Interfere with or disrupt the Services or servers/networks connected to the Services.
7. Fees and Payment
You agree to pay all applicable fees for the Services as outlined in your service agreement. Fees are non-refundable except as required by law.
8. Intellectual Property
We own all rights, title, and interest in and to the Services, including all intellectual property rights. You are granted a limited, non-exclusive, non-transferable, and revocable license to use the Services for your internal business purposes.
9. Confidentiality
You agree to maintain the confidentiality of any non-public information disclosed to you by us, including business, technical, and financial information.
10. Privacy
Your use of the Services is also governed by our Privacy Policy, which is incorporated by reference into these Terms.
11. Limitation of Liability
To the maximum extent permitted by law, Metric Marketing LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
Your use or inability to use the Services.
Any unauthorized access to or use of our servers and/or any personal information stored therein.
Any interruption or cessation of transmission to or from the Services.
12. Indemnification
You agree to indemnify, defend, and hold harmless Metric Marketing LLC, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorney’s fees, arising out of or in any way connected with your access to or use of the Services or your violation of these Terms.
13. Termination
We may terminate or suspend your account and access to the Services at our sole discretion, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Services will immediately cease.
14. Governing Law
These Terms shall be governed and construed in accordance with the laws of the applicable jurisdiction, without regard to its conflict of law provisions.
15. Links to Other Websites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Metric Marketing LLC.
Metric Marketing LLC has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Metric Marketing LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
16. Dispute Resolution
Any disputes arising out of or in connection with these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
17. Changes to the Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect.
18. Contact Us
If you have any questions about these Terms, please contact us.
Metric Marketing LLC 770 S. 13th St. #8856, Boise, ID 83702 rob@metricmarketing.net (208) 649-9067
By using our Services, you agree to be bound by these Terms.
Metric Marketing LLC Privacy Policy
Effective Date: 7/1/2026
SMS Disclaimer:
SMS messages are sent by Metric Marketing LLC. Metric Marketing LLC is an AI-forward marketing agency that builds custom websites and marketing systems for HVAC contractors. We provide Customer Support messages (information on your order/service and help if you ever need guidance during the process), and marketing of our services when applicable (note, if no marketing opt-in collection is present, no marketing messages will be sent for this campaign). When you consent to receive messaging from Metric Marketing LLC, you are providing it only to Metric Marketing LLC, not any third parties. Your SMS opt-in data will never be shared/sold to third parties. By opting into messaging from Metric Marketing LLC, you understand that our message frequency may vary, message and data rates may apply, and you can reply “STOP” to opt out from messaging from Metric Marketing LLC.
1. Introduction
Metric Marketing LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
Personal Data: We collect personally identifiable information, such as your name, email address, phone number, and payment details, when you register on our site, place an order, or subscribe to our newsletter.
Usage Data: We automatically collect information about your visit to our website, including your IP address, browser type, access times, and pages viewed.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track the activity on our website and hold certain information.
3. Use of Your Information
We use the information we collect for various purposes, including:
Providing, operating, and maintaining our website and services.
Improving, personalizing, and expanding our website and services.
Processing transactions and managing your orders.
Communicating with you, including responding to inquiries, providing customer support, and sending updates.
4. Disclosure of Your Information
We may share your information with:
Service Providers: Third-party vendors who provide services on our behalf.
Affiliates: We may share your information with our affiliates, in which case we will require them to honor this Privacy Policy.
Business Transfers: If we undergo a merger, acquisition, or asset sale, your information may be transferred.
No data is shared/sold to third parties for marketing and promotional purposes, including SMS opt-in consent.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
The right to access your personal data.
The right to rectification of inaccurate information.
The right to erasure under certain conditions.
The right to restrict processing under certain conditions.
The right to object to processing under certain conditions.
The right to data portability under certain conditions.
7. California Consumer Privacy Act (CCPA)
If you are a California resident, you have specific rights under the CCPA, including the right to know what personal data is collected, whether it is sold or disclosed, to access and request deletion of your data, to opt-out of the sale of your data, and non-discrimination for exercising your privacy rights.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us.
Metric Marketing LLC 770 S. 13th St. #8856, Boise, ID 83702 rob@metricmarketing.net (208) 649-9067
By using our website and services, you consent to the terms of this Privacy Policy.
